Implementation Engineer Payroll – ME

Position Title: Implementation Engineer – Payroll (ME Team)

Location: Bangalore

Employment Status: Regular Full-time

Experience: 2 – 4 yrs

Reports To: Manager – Implementation

Work Days: Sunday to Thursday (Fri & Sat weekly off)

Travel: Occasional

Salary: Commensurate with Skills

What You Will be Doing:

Post acquiring greytHR product expertise, you will act as a techno-functional (HR & Payroll) consultant and enable clients leverage greytHR for their business needs. Specifically you will:

• Acquire and maintain a comprehensive understanding of greytHR – in terms of usage, configuration, implementation and value proposition.

• Proactively build strong customer relationships

• Understand client requirements, configure the greytHR application to address these requirements, port client data, provide user training and support to the client in implementing the application in their organization in a time bound and professional manner

• Solutionize either through configurations or workarounds to address client specific requirements

• Support clients in using and deriving maximum value from the application

• Develop competence in the use of all the information systems used in the implementation of the application.

• Ensure all project related activities are completed to enable the organization to continuously track and improve the Implementation process

• Actively contribute to the continuous improvement in the areas of implementation process, product and customer support.

What Skills should have to join us:

Must be a graduate in any discipline

• At least 2 to 4 years’ experience in implementing HR / Payroll software or at least 2 years’ experience in processing Payroll for clients in an outsourced/BPO environment or high degree of familiarity with Indian HR & Payroll processes and compliances

• Must have domain knowledge in Indian Payroll

• Knowledge of Indian Payroll statutory compliances will be an big advantage

• Proficiency in MS Excel skills

• Understanding of the Software product implementation life-cycle will be an advantage

• Experience in client engagement and query resolving through effective telephone and email communication

• Highly Customer Focused with ability to partner with clients and help them achieve their goals

• Excellent verbal and written English communication skills

• Apart from English, familiarity in either Hindi, Tamil, Telugu or Malayalam will be an advantage

• Strong eagerness towards learning

Benefits:

Opportunity to be involved in high impact work

• Excellent learning and development opportunity in the functional areas of HR & Payroll and its automation

• Great team members & energy filled work environment

• Excellent benefits package